Gillen House Luxury Bed and Breakfast Terms and Conditions

Check-in and Check-Out:

Check-in time is 3 p.m. to 8 p.m. We do not have a front desk; please make every effort to arrive on time.

Check out time is 11 a.m.

Deposits:

A deposit of 25% of your stay will be charged to your credit card at the time your reservation is made. Deposits can only be made by credit or debit cards. Your balance will be charged to your credit card on file at check out.

Rates, Taxes and Fees:

Rates, taxes and fees are subject to change. All rates based on double occupancy.

Face Masks:

If you have been vaccinated for COVID-19, you may move freely throughout the house and grounds without a face mask. If you have not been vaccinated, we request that guests wear face coverings when not able to socially distance while inside the house.

Food Allergies, Restrictions and Other food requests:

Please be sure to alert your innkeeper if you have any dietary restrictions, are vegan or vegetarian, or have other special requirements such as celiac disease, gluten-intolerance, gluten-free diets, hate green things, don’t eat eggs. A good example would be on medication that precludes grapefruit.

Smoking:

Smoking is NOT permitted inside any of the buildings or on the grounds close to the buildings. A cleaning fee of $500 will be assessed for any violations in buildings.

Maximum occupancy

Amarillo, Azul & Rojo rooms is 2 people.

Verde room is 4.

No exceptions.

Young Adults:

Young adults 12 and older are welcome. Our home is a peaceful retreat for our guests, and we welcome well behaved young people over age 12. Our facility is not designed for young children or infants.

Extra-Guest Charge:

$50 charge per night per room for each additional Adult in the Verde room.

$30 charge per night per room for children 12-18 in the Verde Room.

Pet Policy:We do not accept guest's pets on property.

We have 2 cats who are on property, and typically are housed in the owner’s accommodation area.

Room Damage/Missing Items/Excessive Cleaning:

If rooms are damaged or left extremely dirty during a stay, guests will be charged the amount it costs to replace damaged item + 50/hr. labor fees to return room to its original state. This includes missing/damaged remotes, bedding, towels, windows, TVs, window screens, appliances, fixtures, furniture, doors, lights, mirrors, artwork etc.

Disabled Accessibility:

We are NOT accessible for those with physical disabilities. All rooms are on the second floor and are accessible via stairs.

Payment Policy

A deposit of 25% of your stay will be charged to your credit card at the time your reservation is made. Deposits can only be made by credit or debit cards. Your final balance will be charged to your credit card on file at check out.

Cancellations

We adhere to a strict cancellation policy.

·      Cancellations made prior to the seven (7) day arrival deadline will be refunded their deposit minus a $25.00 cancelation fee or can be credited toward a future stay.

·      Cancellations made within seven (7) days of your arrival date will lose their deposit.

·      Cancellations made four (4) days or less will be charged the full amount of the reservation. This includes “No-shows” and premature check-outs.

•          Reservations made more than 2 months in advance are subject to a longer cancellation period. If cancelled prior to twenty-one (21) days of arrival date, there is no penalty. If cancelled within twenty-one (21) days of arrival date, a $25 per room cancellation fee will be assessed. If cancelled within fourteen (14) days prior to arrival date, guests will be charged the full amount of the reservation. 

•          Reservations made more than 4 months in advance are subject to a longer cancellation period. If cancelled prior to thirty (30) days of arrival date, there is no penalty. If cancelled within thirty (30) days of arrival date, a $25 per room cancellation fee will be assessed. If cancelled within thirty (30) days of arrival date, you will be charged the full amount of the reservation.

Cancellations must be made directly by e-mail to info@gillenhousebandb.com with a confirmed response from Gillen House Luxury B&B.

Legal Notice:

This is our home, and we reserve the right to refuse service to anyone. By booking a room at the Gillen House, you agree to hold harmless the property and owners from any injury sustained while on the grounds or in the house. We are not responsible for accidents or injury, damages to personal property or vehicles, or for the loss of money or valuables of any kind.

 

Gillen House B&B Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT

The Gillen House Luxury B&B is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with The Gillen House Luxury B&B of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to The Gillen House Luxury B&B, and thus it shall govern any and all data collection and usage thereof through the use of https://www.gillenhousebandb.com you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information

This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

The Gillen House Luxury B&B may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://www.gillenhousebandb.com. The Gillen House Luxury B&B may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

The Gillen House Luxury B&B does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

The Gillen House Luxury B&B may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon The Gillen House Luxury B&B and/or our website;
  • Maintain, safeguard and/or preserve all the rights and/or property of The Gillen House Luxury B&B; and
  • Perform under demanding conditions to safeguard the personal safety of users of https://www.gillenhousebandb.com and/or the public.

Children Under Age of 13

The Gillen House Luxury B&B does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email through our contact form. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. The Gillen House Luxury B&B does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

The Gillen House Luxury B&B shall endeavor and shall take every precaution to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Changes to Privacy Policy Agreement

The Gillen House Luxury B&B reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at https://www.gillenhousebandb.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time The Gillen House Luxury B&B decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Using this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Telephone Number: 706-740-7323

Mailing Address:

The Gillen House Luxury B&B

PO Box 710025

Maxeys, GA 30671